Russell Kalmoe

Engineering leader who builds AI platforms, transforms engineering organizations, and connects technical work to business outcomes. Fifteen years of progressive leadership — from Agile adoption and CI/CD pipelines to ML infrastructure, LLM-powered products, and global team building. Known for creating structure in ambiguity, developing leaders, and shipping things that move the needle.

Porch Group

Director, Software Engineering

2023 – Present · Remote

88%
LLM extraction accuracy
vs. 49% legacy regex
10M+
documents processed
in ~2 weeks
40+
engineers across 7 teams
US, LatAm, India
$400K/yr
recurring savings
telephony replacement

Leading a global engineering organization of 40+ people across 7 teams (US, Latin America, India), building AI platform infrastructure and driving AI adoption across the company.

AI Platform & ML Infrastructure

  • Designed and executed a three-pillar AI strategy: AI Features, AI Platform, and AI-Powered Engineering — the organizing framework for all AI investment across the organization
  • Built a batch inference platform (Prediction Hub) in-house after rejecting VertexAI for vendor lock-in and observability gaps — now handles LLM inference at scale across multiple use cases
  • Processed 10M+ inspection report PDFs in ~2 weeks using batch LLM extraction, replacing legacy regex pipelines (88% vs. 49% accuracy)
  • Deployed AI Gateway (Portkey) as a single integration point for all LLM calls — providing unified observability, cost attribution, and vendor-agnostic model routing
  • Replaced manual property attribute extraction with an ML classification model — 85% precision across 7+ attributes, 10x+ cheaper than external LLM alternatives
  • Platform multiplier: a team member applied the batch architecture to computer vision inference — ~70% cost reduction, latency from 2.5s to 40ms
  • ~50% cost savings using batch LLM APIs vs. real-time inference

Business Outcomes

  • Led telephony system replacement — $400K/year in recurring savings
  • Optimized customer access to inspection reports — 3.8x increase in customer leads
  • AI chat integration in inspection reports — 20% engagement lift
  • Built and automated the engineering capitalization process — 15% more capitalized hours, 8% lift in total dollars capitalized
  • Managing $5M+ annual engineering budget

Organization Building

  • Established "the Gardeners" — named the management team as a cohesive unit with shared accountability for organizational health
  • Launched engineering management training program — ~36 sessions delivered, grew beyond direct team to leaders across the organization
  • Built repeatable blueprint for India team launches after learning from early scaling missteps
  • Led 8 quarterly PI planning cycles for cross-team alignment
  • Drove security shift-left: SAST, secret scanning, dependency scanning, and CodeRabbit AI review across all repositories
  • Introduced DORA metrics as engineering performance framework
  • Initiated cross-BU collaboration forums (Tech @ Porch, AI @ Porch) — ~20 participants from 4+ business units

AI-Powered Engineering

  • Piloted and fully adopted CodeRabbit — every merge request across Porch Corp Engineering reviewed by AI
  • Rolled out AI-powered IDEs and Claude Code for agentic development workflows
  • ~10 hours/week saved per active user; ~300K lines of code contributed via AI-assisted development (H2 2024)

Brinks Home Security

Sr. Manager → Director → Senior Director, Software Engineering

2018 – 2023 · Dallas, TX → Remote

8 → 30
team growth
over five years
6wk → 2x/wk
release cadence improvement
>$1M
debt eliminated
consumer financing initiative

Transformed a team of 8 order-taking developers into a tribe of 30 across four stream-aligned teams — a five-year arc that became a model for the entire software organization.

The Ziglar Tribe Transformation

  • Designed and executed a three-stage strategy: Empower Agile Teams → Promote Product Mindset → Transparent Delivery
  • Introduced product discovery as a formal discipline — replacing a BA-collecting-requirements model with hypothesis-driven product thinking
  • Grew a BA into a senior product owner through deliberate coaching over two years
  • Made a strategic hire who eventually became Director of Product Management, spinning the product function out into a 10-person company-wide organization
  • Facilitated a three-day user story mapping session for a sales system replacement — the Chief Sales Officer called it "the most successful sales system migration I've ever experienced"
  • Release cadence: every 6 weeks → twice per week

AI/ML & Business Impact

  • Team delivered AI-driven retention campaigns producing significant revenue uplift through ML-powered customer targeting
  • AI email targeting drove measurable conversion improvements
  • Led cross-functional consumer financing initiative — eliminated over $1M in debt and doubled sales within 6 months
  • Improved annual labor efficiency by restructuring from contractor-heavy to employee-based teams

Engineering Excellence

  • Created "Russell's Button" — production synthetic testing giving 80% confidence that mission-critical workflows are functioning; adopted company-wide
  • Pioneered one-button releases, Confluence knowledge management, and Jira workflow visibility across IT
  • Influenced CAB process improvements and introduced standard change classification for low-risk deployments
  • Established remote-first meeting culture before COVID — if anyone is remote, the meeting runs as fully remote

Wolters Kluwer

Software Development Manager

2016 – 2018 · Kennesaw, GA

weeks → 1 day
cycle time
continuous delivery
20
engineers
two scrum teams

Led 20 engineers across two cross-functional scrum teams on an Azure cloud migration for tax and accounting software.

Key Accomplishments

  • Identified a thin client architecture as an escape path from the slow, QA-heavy thick client build process — led the team to become the first in the application suite to deploy an Azure web app to production
  • Development cycle time: weeks → 1 day through continuous delivery pipeline
  • Improved development speed and quality through democratized testing and increased automation
  • Hired 6 people in 4 months to staff migration teams
  • Introduced blameless postmortems and GTD workshops — building psychological safety and team productivity practices
  • Coached Scrum ceremonies while managing through the demands of a major platform migration

eMortgage Logic / Assurant

Software Development Manager

2007 – 2016 · Atlanta, GA

6 → 20+
releases per year
54+
integrations delivered
$35M+
annual revenue
systems maintained

Started as a software engineer, grew into management, and drove the Agile transformation that shaped everything after.

Key Accomplishments

  • Led Agile/Scrum/Kanban adoption — change management, coaching, ceremony facilitation
  • Release cadence: 6 → 20+ per year with higher quality and better business alignment
  • Created a build engineering team that accelerated development velocity and expanded operations support capacity
  • Delivered 54+ integrations; led team maintaining 24/7 availability for systems generating $35M+ in annual revenue
  • Discovered Management 3.0 by Jurgen Appelo — began treating management as a craft to study deliberately, not just a role to fill

Education

  • University of Texas at Austin
    English, 2002
  • Kaplan University
    Information Technology, 2007

Certifications

  • Certified ScrumMaster
    CSM
  • Kanban Management Professional
    KMP

Case Studies

Deeper dives into the work behind the resume: